Thank you for choosing Ma7leek Store. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or interact with our website. By using our site, you explicitly agree to the terms set forth in this Privacy Policy.
1. Information We Collect
We collect two main categories of information when you visit our website:
a. Personal Information:
When you create an account, place an order, or contact us, we collect personal data, which may include:
- Full name
- Email address
- Billing and shipping addresses
- Phone number
- Any other information you voluntarily provide to us through forms or communications
b. Non-Personal Information:
We may automatically collect certain non-personally identifiable information about your visit, such as:
- IP address
- Browser type and version
- Device type (e.g., operating system)
- Browsing patterns and interactions with our website (e.g., pages viewed, time spent, etc.)
c. Cookies and Tracking Technologies:
We use cookies, pixels, and other tracking technologies to enhance your browsing experience, remember preferences, and analyze traffic. For more information on how we use cookies and your control over them, please refer to our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes, ensuring compliance with applicable data protection laws:
- To process transactions: This includes managing payments, order fulfillment, and delivery.
- To communicate with you: For customer support, order status updates, and other inquiries related to our services or your account.
- To improve our website and services: We analyze non-personal data to improve our site’s design, functionality, and performance.
- For marketing purposes: If you opt-in, we may send you marketing communications, including special offers and promotional information. You may opt-out at any time by following the instructions in our marketing emails or contacting us directly.
- To comply with legal obligations: Your information may be used to meet regulatory or legal requirements, such as responding to court orders, legal investigations, or enforcing our rights under the [Terms of Use].
3. Sharing of Information
We will not sell, rent, or trade your personal information to third parties. However, your information may be shared under the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors or contractors who assist us with website operations, payment processing, product shipping, and other business-related functions. These service providers are required to adhere to strict confidentiality and data protection standards.
- Legal Obligations: We may disclose your information if required by law or legal process or to protect our rights, property, or the safety of our users, our business, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new entity, in accordance with applicable privacy laws.
4. Data Security
We are committed to safeguarding your personal information using commercially reasonable security measures, including encryption, secure server hosting, and restricted access to sensitive data. Despite these efforts, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information and disclaim liability for any breaches beyond our reasonable control.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: If any of your data is inaccurate or incomplete, you may request corrections or updates.
- Deletion: You may request the deletion of your personal information, except where retention is necessary for legal or contractual obligations.
- Data Portability: You may request your data in a structured, machine-readable format, for transfer to another service provider.
- Opt-Out: You can opt-out of marketing communications at any time by following the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Email]. We may request proof of identity before fulfilling any requests.
6. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it, in accordance with industry standards and legal requirements.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their respective privacy policies before submitting any personal data.
8. Children’s Privacy
Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take appropriate steps to delete such data.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website, with the new Effective Date noted. We encourage you to review this Privacy Policy periodically. Continued use of our website after changes have been posted constitutes your acceptance of the revised terms.
10. Limitation of Liability
In accordance with our [Terms of Use], we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or disclosure of your personal information, except where required by law.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us via:
- Email: support@ma7leek
- Phone: 26 859 991
We are committed to addressing your inquiries promptly and resolving any issues within a reasonable timeframe.
By using our site, you agree to this Privacy Policy and our Terms of Use. Thank you for trusting us with your personal information.